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outreach operations refurbishment diagnostic_software electronic_repair📋 Description
- Run weekly mystery orders: inspect and disassemble devices to audit quality.
- Own UK media and public outreach; lead press interviews and live demonstrations.
- Operate the Innovation Lab; host press conferences and client workshops.
- Conduct on-site seller audits; identify quality issues and plan improvements.
- Advise sellers on optimization; build catalog of components at negotiated prices.
- Solve cross-functional quality challenges; develop test protocols and FAQs.
🎯 Requirements
- 5+ years in electronic repair and maintenance
- Deep knowledge of refurbishing tools, diagnostic software, and procedures
- Public speaking: disassemble phones live on camera and lead media interviews
- Analytical; identify root causes and translate to concrete recommendations
- Rigorous and organized; manage mystery orders, refunds, and reporting
- Passionate about technology, sustainability, and the circular economy
🎁 Benefits
- Hybrid work: 1 remote day per week and 1 remote week per quarter
- Mentorship programs, accessibility policies, and cultural training
- Mission-driven culture focused on sustainability and impact
- Career development and inclusive environment
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