Related skills
azure powershell linux windows python📋 Description
- Monitor system events and user incidents across global NICE IT infra.
- First-level troubleshooting for infrastructure, apps, services.
- Basic server administration: health checks and service monitoring.
- Basic network administration: connectivity checks and escalation.
- Log and manage incidents via ITSM; ensure SLA adherence.
- Coordinate with internal IT teams and vendors for escalation and resolution.
🎯 Requirements
- 3-5 years in systems engineering or technical delivery.
- Windows and Linux administration experience.
- VMware vSphere: VM creation, vMotion, snapshots.
- ITSM tools: Remedy, ServiceNow, ManageEngine.
- ITIL knowledge: Incident, Problem, Change management.
- Azure/Office 365 administration.
- Monitoring tools: SCOM, Solarwinds, Nagios.
- Scripting: PowerShell, Python.
🎁 Benefits
- NICE-FLEX hybrid model: 2 days in office, 3 remote.
- Global, growth-focused environment with internal career opportunities.
- NICE is an equal opportunity employer.
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