Analyze, verify, and process electronic parking violations quickly and accurately.
Validate parking session details, including entry/violation/exit times and photos.
Data entry and multi-database navigation.
Identify and report software issues remotely.
Assist with parking camera obstructions, adjustments, and focus.
Carry out special projects as directed by supervisor or team lead.

🎯 Requirements

High school diploma or equivalent.
Webex Contact Center (WXCC) experience preferred.
Salesforce or other CRM/Ticketing tools experience.
Microsoft Word, Excel, Outlook, SharePoint, and PowerPoint proficiency.
Fluency in French and English (oral and written).
1 year customer service experience preferred.

🎁 Benefits

Computer equipment provided.
37.5 hours per week, Monday to Friday.
Paid training.
Quick onboarding.
Two weeks of vacation.
RRSP program (available after 6 months).

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