About InDebted
: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.
About the Role
We're looking for an Engineering Manager to lead our Forward Deployed Engineering team in the UAE, building our technical presence in one of our most strategic markets. This is a unique opportunity to establish and scale a new engineering function that combines technical excellence with direct customer impact.
As the Engineering Manager for Forward Deployed Engineering, you'll build and lead a team of engineers who work directly with clients and customers, understand their pain points firsthand, and ship solutions that accelerate our growth in the UAE and broader Middle East region. You'll be responsible for both the technical success of your team and the business outcomes they deliver.
This role is perfect for an engineering leader who thrives at the intersection of technology and business, someone who can context-switch between shipping and reviewing code, customer meetings, and strategic planning - often in the same day.
The Reality of the Role
This isn't a typical engineering management position. You'll be building a new function from the ground up in a rapidly evolving market.
You'll need to be equally comfortable discussing test coverage percentages with your engineers as you are explaining delivery timelines to a client's C-suite. You'll translate between the language of business ("we need this for the ADCB deal") and the language of engineering ("here's how we architect this for scale").
What You'll Own: Team Building & LeadershipHire, mentor, and develop a small team of forward-deployed engineers onshore in the UAE, or nearshoreBuild a high-performing engineering culture that balances rapid delivery with technical excellenceCreate career development paths for engineers who want more client exposureFoster collaboration between your UAE team and global engineering teamsChampion our engineering standards while adapting to local market needsTechnical Strategy & ExecutionDefine the technical roadmap for UAE-specific solutions and integrationsEnsure your team follows our global coding standards, tech stack, and review processesOwn the technical architecture decisions for regional implementationsBalance "ship it now" urgency with "don't create technical debt" sustainabilityGuide your team through complex integrations with partners (FinTechs, Banks, etc)Customer & Business PartnershipPartner closely with the UAE Managing Director to align engineering efforts with business prioritiesParticipate in enterprise client meetings to understand requirements and propose solutionsEnable the sales team by providing technical expertise during deal cyclesTransform customer feedback into actionable engineering initiativesMeasure and communicate the business impact of your team's workRegional Technical OwnershipYour team will own:Arabic-specific technical requirements (SMS workflows, data processing, UI localisation, etc)Integrations with UAE and GCC clients for both Receeve and Collect ProductsAutomation for UAE-specific processes and compliance requirementsAI-powered solutions tailored to the regional market What We're Looking For Must-Have Experience10+ years of software engineering experience with at least 5 years in engineering managementProven track record of building and leading engineering teams (3-10 engineers)Experience managing engineers in a distributed or remote environmentStrong technical background with ability to conduct code reviews and guide architectural decisionsExperience with customer-facing or client-services engineering teamsTrack record of shipping production systems at scaleTechnical Leadership SkillsDeep understanding of software architecture and system designExperience with Domain-Driven Design and clean code principlesFamiliarity with our tech stack (Go, AWS Serverless, React, Terraform) or similar technologiesKnowledge of API design, system integrations, and event-driven architecturesExperience with DevOps practices, CI/CD, and modern deployment strategiesAbility to make pragmatic technical trade-offsBusiness & Soft SkillsExceptional communication skills - can translate between technical and business stakeholdersExperience working directly with customers or strong desire to be customer-facingProven ability to hire, develop, and retain engineering talentStrategic thinking - can see beyond immediate technical challenges to long-term implicationsCultural awareness and sensitivity to Middle East business practicesEntrepreneurial mindset with comfort in ambiguityPreferred QualificationsExperience working in the UAE/GCC region or similar emerging marketsArabic language skills (reading, writing, or speaking)Background in fintech, banking, or financial servicesExperience building engineering teams from scratchKnowledge of UAE regulatory and compliance requirementsTrack record of enabling sales and accelerating revenue through technical solutionsExperience with the "forward deployed" or "solutions engineering" model How You'll Work Team StructureReport to the global Director of EngineeringDotted line to the UAE MD for regional prioritiesStart as a hands-on manager, building the team while contributing codeEventually manage 3-5 forward-deployed engineersCollaborate closely with global product and platform teamsSuccess MetricsTime to onboard enterprise clients (should decrease quarter over quarter)Regional revenue per engineer (should exceed global average)Technical blockers in sales cycles (should approach zero)Quality of feedback loops to global product teamTeam retention and growthCode quality metrics and technical debt management Location & Working Arrangements Based in Dubai or Abu Dhabi, UAEInitial onboarding period in Sydney with global engineering leadershipHybrid working model with flexibilityRegular travel to client sites within UAEQuarterly travel to global headquarters for planning and alignmentCompetitive compensation package including regional allowances and potential equity Additional Information Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
For Recruiters: We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you!