Related skills
security operations vendor management incident management stakeholder communication socπ Description
- Coordinate responses to security incidents from triage to resolution.
- Lead incident communications, meetings, action tracking, and updates.
- Manage the SOC provider relationship for detection, escalation, and response.
- Engage the right technical and business stakeholders during incidents.
- Maintain incident reports, docs, and post-incident reviews.
- Drive continuous improvement in incident ops and supplier engagement.
π― Requirements
- Strong experience managing incidents in a structured, operational environment.
- End-to-end incident progression: triage, escalation, coordination, resolution.
- Experience with third-party or managed service providers, ideally SOC.
- Excellent communication, with updates for technical and non-technical audiences.
- Highly organized with strong action tracking and follow-through.
- Comfortable under pressure, managing multiple workstreams.
π Benefits
- Opportunity to join a fast-growing company
- Career advancement opportunities
- Learning and development opportunities
- Flexible working environment
- Equal Opportunity Employer
- Careers page and LinkedIn for updates
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