Incident Response Engineer (Pacific time)

📋 Description

• Manage incident war rooms, escalate and coordinate response for critical alerts.
• Perform deep-dive troubleshooting for application, transaction, and technical issues.
• Research Fireblocks blockchain workflows, identify optimizations, and improve monitoring.
• Identify root causes for incidents and orchestrate outages with multiple teams.
• Improve alerting for infrastructure, services, and business logic.
• Document actions in runbooks and automate with Python, Lambda, shell scripts, ArgoCD, and Ansible.

🎯 Requirements

• 3+ years of experience as an SRE incident response engineer.
• Curious, self-motivated, responsible, and production-aware—able to move a project from POC to production and communicate decisions.
• Experience with Python, JavaScript, Bash.
• 3+ years of experience with alerting and monitoring systems such as DataDog, Coralogix, Splunk, New Relic, Prometheus.
• Experience working with Linux systems from kernel to shell.
• Cloud platforms such as AWS, Google Cloud, and Azure.
• Docker, Kubernetes, and Helm.
• Git, Bitbucket, GitLab.
• Strong analytical and troubleshooting skills, with good verbal and written communication.

🎁 Benefits

• Remote-friendly with a global team and follow-the-sun coverage.
• Generous benefits package and equity opportunities.
• Remote-first culture with opportunities for professional growth in SRE.
• Exposure to cutting-edge observability and security tooling.