Related skills
pagerduty powerbi cobit itil incident management📋 Description
- Identify, contain, analyze, and recover from incidents
- Contribute to incident policies, playbooks, and decision trees
- Run tabletop exercises and retrospectives
- Support incident knowledge management and learning
- Promote proactive, adaptable incident response
🎯 Requirements
- 3+ years experience with Incident Management (ITIL/COBIT/DevOps)
- Knowledge of configuration management processes
- Experience with incident management tools (ServiceNow, CloudWatch)
- Experience with alerting tools (OpsGenie, PagerDuty)
- Experience with knowledge tools (SharePoint, JIRA, Confluence)
- Data analysis and PowerBI basics
🎁 Benefits
- Opportunity to join a fast-growing company
- Learning and development opportunities
- Flexible working environment
- Competitive salaries based on experience
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