Related skills
datadog sre devops jira confluence📋 Description
- Create and execute incident response for low-level incidents and release regressions.
- Command incidents; drive resolution with Engineering, Support, and Customer Success.
- Lead projects to improve tools for manageability, observability, and resiliency.
- Oversee incident management process and resolving teams.
- Prioritize incidents by urgency and business impact.
- Lead daily release process within the release management team.
🎯 Requirements
- Experience in incident management, operations, or technical support.
- Able to communicate critical issue status to executives and teams.
- Build and maintain relationships with key stakeholders.
- Lead, decide, problem-solve, and move between roles as needed.
- Prioritize and execute tasks in a high-pressure environment.
- Experience leading technical incidents and driving to resolution.
🎁 Benefits
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability coverage
- Family services including fertility benefits and paid parental leave
- Professional development with annual learning stipend
- Volunteer Week and donation matching
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