Own the Save: manage high-volume inbound calls from Pros cancelling or reducing ad spend.
Diagnose why advertising isn’t working and pivot to an ROI-focused solution.
Negotiate & Re-sell: handle objections to secure a re-close.
Internal Collaboration: partner with Account Management and Support to resolve roadblocks.
Data Integrity: track save reasons and outcomes in CRM.

🎯 Requirements

1-3 years of relevant experience in high-volume sales and revenue retention.
Strategic communicator; deliver creative, high-impact solutions under pressure.
Advanced de-escalation; stay calm with frustrated customers.
Goal-oriented; driven by Save Rate and retention targets.
High coachability; quickly apply feedback.

🎁 Benefits

Laptop provided
Full medical, dental, and vision
Company Equity Program
Pet discount plans and retirement plan with company match (401K)
Generous PTO including sick, personal, vacation and holidays
Work-life balance: 40 hours/week, Monday-Friday

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