Execute end-to-end shipments (FCL, LCL, Air; import/export) with bookings, docs, milestones.
Troubleshoot shipments and escalate exceptions in a timely manner.
Communicate with carriers, trucking providers and warehouses to keep shipments on time.
Update and maintain data accuracy in Flexport systems to meet KPIs.
Support account managers and customs teams to deliver a great client experience.
Proactively suggest process improvements to increase efficiency.

🎯 Requirements

An Australia or New Zealand passport.
Bachelor’s degree in supply chain, logistics, or related field.
2+ years of experience in freight forwarding, supply chain, or logistics operations.
Good understanding of customs, carrier practices, and the regional logistics landscape.
Hands-on, process-oriented thinking with strong problem-solving capabilities.
Excellent communication, interpersonal and organizational skills.

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