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salesforce intercom ai technical troubleshooting automation📋 Description
- Onboard new Lighthouse clients post-sale as primary technical guide.
- Lead setup, answer questions, and troubleshoot integration issues.
- Collaborate with Sales, Product, and Tech teams for smooth onboarding.
- Guide German-speaking market, ensuring timely project completion.
- Install client scripts and monitor data post-setup.
- Document processes to improve team efficiency.
🎯 Requirements
- Proven experience in client onboarding or implementation.
- Fluent in German and English (written and spoken).
- Customer-focused with passion for delivering great onboarding.
- Strong problem-solving and ability to troubleshoot technical issues.
- Data-driven mindset with ability to track metrics.
- AI-curious: explore automation to improve execution.
🎁 Benefits
- Flexible working environment: work from home or at global offices.
- Flexible time off to manage work-life balance.
- Comprehensive health insurance for you and dependents.
- Career development programs and workshops.
- Impactful work serving 85,000+ users worldwide.
- Collaborative, creative team culture.
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