Related skills
billing customer success project management onboarding implementation📋 Description
- Lead onboarding for each client, manage phases and SLAs.
- Coordinate with customers and internal SMEs to configure billing app.
- Identify risks and escalate blockers to internal teams.
- Keep clients on task to complete implementation.
- Translate requirements into clear technical deliverables.
- Support customers on the front lines and behind the scenes.
🎯 Requirements
- At least 2 years ambulance billing experience
- Excellent verbal and written communication
- Explain technical concepts to non-technical audiences
- Strong organizational and time management skills
- Customer-facing experience; willingness to learn
- Able to adapt to a fast-paced, changing environment
🎁 Benefits
- Competitive health plans (medical, dental, vision)
- PTO starting at 20 days + 12 holidays
- 401(k) with company match
- Telemedicine services
- Savings accounts (FSA, HSA, DCA)
- Employee Assistance Program (EAP)
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!