Related skills
crm salesforce project management onboarding training📋 Description
- Guide marina customers through configuration and go-live readiness
- Migrate and configure customer data (rates, inventory, contracts, docks)
- Configure POS systems and modular features (Service, Rentals, Fuel)
- Manage implementation timelines for on-time go-lives
- Tailor onboarding to customer size, complexity, and technical level
- Conduct training to drive product adoption
🎯 Requirements
- 1+ years in Implementation, Onboarding, Customer Success, or similar
- Strong organizational skills across multiple complex projects
- Excellent communication and training skills for non-technical audiences
- Experience with CRM and implementation tools (Salesforce preferred)
- Detail-oriented data migration, configuration, and user-facing documentation
- Ability to balance priorities and thrive in fast-paced environments
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