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customer success accounting project management implementation erp📋 Description
- Drive end-to-end implementations to get customers live quickly.
- Be the primary contact, delivering white-glove onboarding.
- Spend time on-site with customers for training and support.
- Collaborate with Product and Engineering to feed customer feedback.
- Develop and refine implementation playbooks as we scale.
🎯 Requirements
- Experience in implementation, customer success, or consulting.
- Comfortable being on-site regularly.
- Strong project management; juggle multiple implementations.
- Collaborative mindset to work across teams.
- Comfort with ambiguity; help define how implementations work.
- Fundamental accounting knowledge.
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