Implementation Specialist

📋 Description

• Own end-to-end customer implementation projects.
• Lead onboarding, configuration sessions, and training.
• Coordinate with admins and key users across stakeholders.
• Ensure data integrity during imports and migrations.
• Mitigate risks and escalate early when needed.
• Use AI tools (ChatGPT) to improve planning and delivery.

🎯 Requirements

• 2-4+ years in B2B SaaS implementations.
• Experience with end-to-end technical implementations.
• Able to manage multiple projects with clear priorities.
• Comfortable delivering customer-facing meetings and training.
• Strong communication and presentation skills.
• Data-focused with attention to accuracy in migrations.

🎁 Benefits

• Global experience across USA, Australia, New Zealand, UK, Philippines.
• Flexible hours and remote-friendly.
• Home office equipment allowance.
• Generous paid vacation up to 5 weeks.
• Up to 10 wellness days per year.
• Employee Assistance Program and support.