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saas project management onboarding ai chatgpt📋 Description
- Own end-to-end customer implementations; build plans and track milestones.
- Communicate with admins and key users to align priorities.
- Lead kickoff, configuration, and training sessions via playbooks.
- Guide customers on Karbon best practices for workflows.
- Coach teams through change; reinforce adoption and handle questions.
- Ensure data integrity during migrations using Excel and tools.
🎯 Requirements
- 2–4+ years in B2B SaaS implementations
- Experience with end-to-end technical implementations
- Capable of managing multiple customer projects
- Customer-facing; able to facilitate meetings/trainings
- Strong communication and presentation skills
- Adaptable, detail-oriented; comfortable remote work
🎁 Benefits
- Global exposure across USA, Australia, NZ, UK, Canada, Philippines
- Excellent benefits: medical, dental, vision, life, disability, 401(k)
- Work-from-home stipend and flexible time off
- Collaborative, high-performing team with growth opportunities
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