Related skills
saas project management change management onboarding stakeholder management📋 Description
- Lead onboarding, data migration, implementation, and training for firms.
- Manage end-to-end implementation projects with plans and milestones.
- Collaborate with admins and key users to align priorities.
- Conduct kickoff, configuration, and training sessions using playbooks.
- Guide customers on Karbon best practices for workflow setup and usage.
- Use AI tools (ChatGPT licenses) to support planning and automation.
🎯 Requirements
- 2-4+ years in B2B SaaS implementations.
- End-to-end technical implementations.
- Manage multiple customer projects with clear priorities.
- Customer-facing; facilitate meetings and trainings.
- Strong communication; translate concepts into guidance.
- Consultative and curious; eager to grow advisory skills.
- Detail-oriented; ensure accuracy and follow-through.
- Enjoy working with data; ensure integrity in migrations.
🎁 Benefits
- Global experience across the USA, UK, AU, NZ, Canada and Philippines.
- Medical, dental, vision benefits for you and dependents.
- 401(k) with company matching.
- Flexible PTO and paid parental leave.
- Work-from-home stipend.
- Collaborative, high-performing team culture.
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