Implementation Specialist

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

hubspot salesforce intercom jira zendesk

๐Ÿ“‹ Description

  • Lead implementation projects for Cognism products
  • Meet with client post-sales to capture requirements and scope
  • Manage the implementation from discovery to sign-off with milestones
  • Communicate with clients to get feedback and relay to Product
  • Customize Cognism products to client needs
  • Track KPIs and provide updates to stakeholders

๐ŸŽฏ Requirements

  • 1+ year of customer-facing experience
  • Strong verbal and written English
  • Cross-cultural communication with international clients
  • Proficient with CRMs (Salesforce, HubSpot, Dynamics365)
  • Familiar with Intercom, Zendesk, Jira
  • Able to translate complex concepts clearly

๐ŸŽ Benefits

  • Inclusive, diverse workplace
  • Supportive, collaborative culture
  • Opportunity to make an impact
  • Global, multicultural teams
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