Related skills
data analytics project management dashboards prds📋 Description
- Develop and lead cross-functional project teams in operations and Shared Services.
- Create end-to-end implementation plans; drive launch and post-launch control.
- Collaborate with leadership to align strategy and manage expectations.
- Gather ops requirements, write BRDs, and partner with product/engineering on PRDs.
- Become SME in fraud/safety workflows; design end-to-end agent investigations.
- Drive forecasting with product and workforce planning; update plans as needed.
🎯 Requirements
- Bachelor's degree in Business, Operations, Engineering, or related.
- 6-10+ years in project/program management, technical PM, or related.
- Expert in process mapping; proven in designing and implementing new processes.
- Strong analytical, problem-solving, and business acumen; sound judgment.
- Ability to drive multiple initiatives in fast-paced, evolving environments.
- PM certification or Lean/Six Sigma a plus; track record of continuous improvement.
🎁 Benefits
- Inclusion and belonging; Airbnb values diverse, inclusive teams.
- Bonus/incentives, equity programs, and benefits.
- Employee Travel Credits.
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