Related skills
crm customer success saas onboarding pos📋 Description
- Onboard new retail customers to Moniebook POS in 30–60 days.
- Guide customers from signup to active use during onboarding.
- Deliver live training for store staff on core Moniebook features.
- Monitor usage, activation metrics, and feature adoption.
- Build relationships and resolve onboarding issues.
- Handoff to Account Managers with clear context and docs.
🎯 Requirements
- 2-4 years in onboarding, success, implementation or account mgmt (SaaS/POS)
- Proven onboarding track record and product adoption
- Excellent communication and presentation skills
- Strong problem-solving and analytical abilities
- Customer-first, proactive, ownership mindset
- Bachelor's degree or equivalent in Business/Tech/Related
🎁 Benefits
- Culture: people-first, inclusive and humane
- Learning and development focus
- Attractive compensation with pension and health benefits
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