Related skills
crm account management data analysis customer success saas📋 Description
- Lead onboarding program design and execution for new retail customers.
- Configure Moniebook POS to fit customer workflows during onboarding.
- Deliver live training sessions (1:1 and group) on core features.
- Monitor adoption, usage, and activation metrics in first 30-60 days.
- Coordinate with Sales, Product, and Support for smooth handoffs to Account Managers.
- Document onboarding progress and share insights to improve playbooks.
🎯 Requirements
- 2-4 years in onboarding, customer success, implementation, or account mgmt.
- Proven track record onboarding customers to software and driving adoption.
- Excellent communication and presentation skills; train diverse audiences.
- Strong problem-solving and analytical skills; diagnose challenges and propose solutions.
- Customer-first mindset with genuine passion for helping customers succeed.
- Bachelor's degree in Business, Technology, or related field (or equivalent).
🎁 Benefits
- Culture: people-first environment prioritizing well-being.
- Learning: learning- and development-focused environment.
- Compensation: attractive salary, pension, health insurance, annual bonus.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!