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saas project management onboarding stakeholder management apis📋 Description
- Own end-to-end onboarding from post-sale to go-live
- Drive structured onboarding programs with milestones
- Primary contact for customers; manage scope, timelines, risks
- Lead kickoff meetings, onboarding sessions, and training
- Coordinate cross-functional work with Sales, Product, Eng, CS
- Support integrations including APIs or ERP when required
🎯 Requirements
- 2-4+ years in SaaS implementation or onboarding
- Experience managing multiple customer projects with clear outcomes
- Strong stakeholder management and communication
- Proactive ownership and problem-solving
- Cross-functional collaboration with Sales, Product, Eng, CS
- Fluent English (C1/C2) and familiarity with APIs/ERP
🎁 Benefits
- Join a high-performing implementation team with ownership
- Help build and refine onboarding playbooks and processes
- See clear impact from your work in customer success
- Work on a product with purpose and traction
- Culture of ownership, transparency, collaboration
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