Implementation Manager, Control Tower

Added
2 days ago
Type
Full time
Salary
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Related skills

saas project management api order management data integrations

πŸ“‹ Description

  • Architect end-to-end implementations for large Control Tower awards.
  • Onboard strategic customers to Order Management (OM) and Booking Management (BM) suites.
  • Bridge Sales, Operations, and Product with data integrations.
  • Lead cross-functional teams to meet timelines and data standards.
  • Identify gaps, solve real-time puzzles, document solutions.
  • Partner with Product and Sales to iterate on collateral and UAT templates.

🎯 Requirements

  • BA/BS with 4+ years in supply chain consulting or software implementation.
  • Strong written and verbal communication with tech teams and execs.
  • Technical fluency in ERP integrations, EDI/API, SaaS.
  • Program management mastery; manage multiple large implementations.
  • Builder mindset; thrive in the gray area and create processes.
  • Urgency and accountability; own the customer's success.
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