Related skills
customer success consulting change management ai prompt engineeringπ Description
- Understand Asana and customer's business to advise through change
- Advise clients on AI capabilities; train on prompt engineering
- Deploy AI workflows tailored to customer processes and goals
- Facilitate change management activities: office hours and reviews
- Analyze service strengths and opportunities to improve programs
- Partner with stakeholders to deliver cohesive customer experience from pre-sales to transition
π― Requirements
- 3-5 years in customer-facing consulting roles, enterprise experience
- Complex project experience; scale success for enterprise
- Customer-centric; advocate for customer success
- Relationship-builder; credibility with clients and colleagues
- Solutions-oriented; proactive problem-solving in ambiguity
- AI consultation: guide AI adoption, governance & user adoption
π Benefits
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options for dietary preferences
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