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customer success consulting project management change management asana📋 Description
- Lead deployments of Asana for enterprise customers.
- Onboard customers and help them build initial Asana workflows.
- Serve as an empathetic advocate, problem solver, and product expert during change.
- Provide real-time customer feedback to product teams; align roadmap with customer goals.
- Partner with internal stakeholders to deliver a cohesive customer experience from pre-sales to transition.
- Uncover trends and insights from customers to share with cross-functional teams.
🎯 Requirements
- 3-5 years in customer-facing consulting roles.
- Experience leading complex, enterprise-scale engagements.
- Customer-centric with a passion for value and satisfaction.
- Relationship-builder with credibility and stakeholder insight.
- Solutions-oriented with initiative in ambiguity.
- Curiosity about AI tools and emerging tech.
🎁 Benefits
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options to cater to dietary preferences
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