Related skills
customer success saas project management onboarding implementation📋 Description
- Lead end-to-end onboarding and implementation for CreatorIQ customers.
- Configure the CreatorIQ platform per customer package.
- Deliver tailored trainings and guidance to drive adoption.
- Partner with Sales and Customer Success to align goals and ensure success.
- Apply implementation methodology and drive product/process improvements.
🎯 Requirements
- 4+ years in enterprise software, SaaS implementation, onboarding, or AM.
- Strong PM, problem-solving, and organizational skills.
- Excellent communication; able to present and train both technical and non-technical audiences.
- Customer-first mindset with high EI and strong listening.
- Process-oriented, collaborative; startup mindset; travel up to 25%.
🎁 Benefits
- Collaborative, talented colleagues who love what they do.
- Learning platform with training and tools from day one.
- Meal stipends to support remote work.
- 26 days vacation, floating holidays, wellness allowance, parental leave.
- Medical, life, and business travel insurance.
- Stock options as part of our equity program.
- Stipends for cell phone, internet, home office, wellness, development, and meals.
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