Related skills
customer success saas onboarding implementation api📋 Description
- Onboard multiple SaaS customers in parallel.
- Lead end-to-end implementations from kickoff to go-live.
- Manage projects with cross-functional teams and milestones.
- Communicate progress and risks to stakeholders and customers.
- Collaborate with Success, GTM and Product teams to ensure outcomes.
- Stay curious about AI, contracts, and how tech intersects with law.
🎯 Requirements
- Proven experience onboarding SaaS customers.
- Strong program and project management skills.
- Ability to manage multiple onboardings in parallel.
- Comfortable with technical deployments and APIs.
- Interest in how contracts intersect with tech.
- Bonus: experience with Salesforce, Greenhouse, HubSpot, or Workday.
🎁 Benefits
- Remote from Day One with office hubs in London and Boston.
- Choice-first, flexible work culture.
- Hybrid work with in-office collaboration.
- Inclusive, diverse culture and belonging hub.
- Learning, progression and growth opportunities.
- Perks & benefits package.
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