Implementation Manager

📋 Description

• Lead end-to-end implementation projects for Bankjoy digital banking and related products
• Manage project timelines, milestones, and deliverables to ensure successful client launches
• Coordinate cross-functional teams including Product, Engineering, Operations, and Customer Success
• Drive client readiness by leading implementation meetings and ensuring progress against timelines
• Identify and remove roadblocks by working with clients, internal teams, and third-party vendors
• Oversee testing cycles including UAT and go-live readiness validation

🎯 Requirements

• 5+ years of implementation, onboarding, or project management experience in banking, fintech, or enterprise SaaS
• Strong understanding of banking systems and digital banking implementations
• Exceptional project management and organizational skills with the ability to manage multiple projects simultaneously
• Proven ability to drive projects forward and hold stakeholders accountable to timelines
• Excellent communication skills with the confidence to lead discussions with clients, vendors, and internal teams
• Strong technical troubleshooting skills to identify configuration or integration issues

🎁 Benefits

• Stock options at a well-funded startup
• 100% covered medical, dental, and vision for you (USA)
• 100% extended medical, dental, and vision for you and family (Canada)
• Retirement plan with 4% company matching
• 8 weeks parental leave + 3-5 weeks PTO + 5 health days + 15 holidays
• Remote-first culture