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javascript saas sql apis data validation📋 Description
- Implement MPower Proactive AI Agents from requirements through config, testing, and deployment.
- Support client engagements by delivering technical tasks with focus on quality, accuracy, and customer satisfaction.
- Collaborate with regional/global teams to build proactive customer journeys via internal tools and APIs.
- Analyze client requirements and translate processes into automated solutions.
- Configure and customize the SaaS platform to meet customer needs.
- Write and maintain SQL queries for reporting and data validation.
🎯 Requirements
- 3+ years in professional services, software implementation, or technical support.
- Proficiency in SQL and JavaScript; knowledge of C#, Python, HTML, CSS is a plus.
- Experience with APIs for integration and data exchange in SaaS or enterprise environments.
- Ability to troubleshoot technical issues and follow established implementation practices.
- Strong written and verbal communication with clients and internal teams.
- Willingness to learn new tools in a fast-paced environment.
🎁 Benefits
- On-call/escalation rotation for post-go-live support.
- Global/cross-region collaboration with regional and global teams.
- Exposure to the Proactive AI platform and professional services.
- Collaborative, fast-paced environment.
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