Implementation Coordinator

📋 Description

• Manage customer-facing project services
• Coordinate with Sales, PS and Customer Solutions to onboard clients
• Collaborate with Engineering to resolve implementation issues and share updates
• Plan and design project timelines based on client needs and resources
• Comply with SOC standards for confidential document management
• Support business case development and solution estimates
• Communicate project status and milestones to the client regularly
• Manage client relationships and the project team
• Coordinate with Professional Services to input data and train clients
• Use Salesforce and Milestones to track milestones and client interactions
• Other duties as assigned

🎯 Requirements

• 4-year college degree or equivalent experience
• Strong written and verbal communication skills
• Salesforce experience preferred
• Must have strong organizational skills and be detail oriented.
• Project management experience preferred
• 1-2 years of client facing experience preferred
• 1-2 years of experience working with a high growth or SaaS company

🎁 Benefits

• Annual development stipend of $1,000 per employee
• Mentorship program available
• Sabbatical after 5 years (4 weeks)
• Advancement opportunities based on results
• Signing stipend for home-office setup
• Paid Time Off