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crm customer success saas project management onboarding๐ Description
- Manage a portfolio of clients through end-to-end implementation.
- Define clear project plans, deadlines, and deliverables.
- Tailor onboarding to client objectives to drive ROI.
- Partner with tech, support, and product to ensure success.
- Onboard and train users; become a trusted advisor.
- Drive adoption and CSAT/NPS targets; identify value expansion.
๐ฏ Requirements
- Bachelor's or Master's in Business, Finance, Economics or similar.
- 1+ years in Tech, Finance & Accounting, SaaS, Consulting, or customer-facing roles.
- Strong project coordination, communication, and organizational skills.
- Curious, collaborative, proactive, and solutions-focused mindset.
- Eagerness to grow in a high-growth, scale-up environment.
- Authorization to work in the United States is required.
๐ Benefits
- Base salary $60K-$70K depending on seniority.
- Uncapped commission structure with no earning limits.
- Comprehensive benefits including health coverage and a 401(k) plan.
- Stock options available for top performers.
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