Related skills
windows g-suite ldap saml sso📋 Description
- Guide customers and partners through scalable onboarding plans.
- Build custom onboarding plans based on customer needs and services.
- Consult and assist with JumpCloud deployments in customers’ environments.
- Resolve onboarding issues via email or remote sessions.
- Follow up with customers on recommendations and action plans.
- Collaborate with teammates to provide effective solutions.
🎯 Requirements
- 3-5 years in client-facing SaaS onboarding.
- Excellent project and account management skills.
- Excellent interpersonal communication and customer service skills.
- Strong aptitude for learning new technologies and applying them in customer settings.
- Strong oral and written communication skills.
- Logical problem-solving with moderate infra/architecture knowledge.
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