Related skills
saas project management change management onboarding erp📋 Description
- Onboard Brex Empower customers and drive adoption.
- Blend customer empathy, PM, technical know-how, and change mgmt.
- Own onboarding journey and deliver results cross-functionally.
- Guide configuration to meet customer needs on Brex.
- Coordinate handoffs and provide docs for continuity.
- Lead go-live training and deliver change-management templates.
🎯 Requirements
- 2+ years in customer-facing SaaS or consulting.
- Exposure to project coordination or structured implementation.
- Strong communication with customers and internal teams.
- Comfort across technical and non-technical workstreams.
- Organized, detail-oriented with urgency to complete tasks.
- Collaborative, cross-functional problem solving.
🎁 Benefits
- Hybrid environment with 3 in-office days/week in Seattle and up to 4 weeks remote per year.
- Remote/hybrid flexibility and career growth at Brex.
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