Related skills
salesforce intercom tableau project management jira📋 Description
- Oversee high-volume client implementations with cross-functional teams
- Bridge post-sale implementation with account management and rollout
- Create training programs and client playbooks for large-scale rollouts
- Coordinate with marketing, product, and sales to secure resources and alignment
- Partner with Adoption Specialists to drive product adoption and value realization
🎯 Requirements
- 4+ years in implementation management, customer-facing PM, or enterprise customer success
- Strong problem-solving and critical thinking abilities
- Excellent collaboration in cross-functional teams
- Systems thinker with track record turning processes into scalable programs
- Experience with Intercom, Salesforce, JIRA, Tableau, Catalyst
- Comfort with data-driven decision making and KPI analysis
🎁 Benefits
- Performance-based bonus, equity, and generous benefits
- Remote-friendly work with East Coast preference
- Equal opportunity employer and supportive culture
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