Primary contact for new customers during implementation (focus on larger customers)
Guide customers through hardware/software setup and training for onboarding
Monitor progress to ensure adoption and activation
Collaborate with support, engineering, sales, and product to resolve issues
Handle high volumes of phone and email inquiries
Build customer loyalty through exceptional service

🎯 Requirements

3+ years in customer-facing roles (sales or support)
Salesforce proficiency; ability to use data to inform engagement plans
Understand success metrics for customers and Motive
Strong listening and problem-solving skills
Excellent written and verbal communication and presentation skills
Proven ability to manage multiple responsibilities with attention to detail
Experience with documentation, data analysis, SQL, and Salesforce a plus
Experience with fintech and spend management tech a plus

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot