Implementation Consultant

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

communication customer success project management onboarding stakeholder management

📋 Description

  • Define and maintain the client onboarding program and KPIs.
  • Own onboarding and implementation plan for assigned accounts.
  • Serve as primary contact during onboarding for hardware and software deployments.
  • Ensure timely and successful completion of onboarding for new clients.
  • Monitor progress to drive adoption within scope and schedule.
  • Host virtual or in-person group training sessions for new customers.

🎯 Requirements

  • 1+ years in a customer-facing, B2B role; trucking/logistics or fleet exp preferred.
  • Strong business background incl. PM, account mgmt, problem solving, analytics.
  • Excellent interpersonal, written/verbal communication, and presentation skills.
  • Experience delivering client-focused solutions based on customer needs.
  • Ability to communicate, present, and influence credibly across all levels.
  • BA/BS degree or equivalent work experience preferred.
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