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customer service confluence data entry training data integrity📋 Description
- Lead onboarding and data migration with milestones.
- Primary client contact during implementation; oversee data transfer.
- Resolve inquiries promptly; maintain high customer satisfaction.
- Ensure data integrity and perform complex data entry.
- Coordinate cross-functional teams and manage risks.
- Prepare for live day with training teams and support transition.
🎯 Requirements
- Strong problem-solving and risk mitigation.
- Customer-focused with proven customer service experience.
- Ability to build strong client relationships.
- Strong technical acumen and product knowledge.
- Excellent verbal and written communication.
- Proficient in delivering engaging training sessions.
🎁 Benefits
- Generous health coverage and life insurance.
- 401(k) match after 60 days; vesting after 1 year.
- HSA contributions and an HRA.
- Flexible vacation policy; take what you need.
- Paid parental leave: 12 weeks primary, 6 weeks secondary.
- Volunteer time off and mental well-being resources.
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