Related skills
data analysis customer service project management confluence training📋 Description
- Lead client onboarding and data conversion with milestones.
- Primary contact for clients during implementation; manage data migration.
- Ensure data integrity and timely resolution of data issues.
- Analyze complex data sets to provide insights and guidance.
- Prepare for live day with trainers and support transition to live ops.
- Coordinate cross-functional teams to keep the project on track.
🎯 Requirements
- Strong problem-solving and risk mitigation skills.
- Customer-focused with demonstrated service experience.
- Ability to build strong relationships with clients and peers.
- Strong technical acumen with knowledge of product and data concepts.
- Excellent verbal and written communication skills.
- Empathy, patience and ability to deliver engaging training.
🎁 Benefits
- Flexible hours to accommodate time zones.
- Training and ongoing professional development.
- Career progression opportunities within the company.
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