Implementation Advisor

📋 Description

• Translate customer requirements into implementation plans.
• Develop and execute implementation and upgrade project plans.
• Design, create, and manage applications and integrations.
• Lead scope management and changes during projects.
• Collaborate with cross-functional teams to meet customer needs.
• Deliver webinars, workshops, and product training.

🎯 Requirements

• Associate degree or equivalent with 2+ years in customer success.
• 2-3 years experience using HighLevel or similar solutions.
• Strong communication and follow-through with customers.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of internal systems (HighLevel, Freshdesk) preferred.
• IT technical skills and platform integrations.

🎁 Benefits

• Remote-first, global team across 15+ countries.
• Onboarding playbooks and ongoing training.
• Work with an AI-powered, scalable platform.
• Collaborative culture focused on customer success.
• Opportunity to grow and make an impact at scale.