Related skills
ms office customer success project management software integrations sops๐ Description
- Translate customer requirements into implementation plans and scope.
- Plan and execute implementation, upgrade, and migration projects.
- Design and manage applications and software integrations.
- Lead consulting engagements to ensure HighLevel adoption.
- Collaborate with internal teams and communicate customer needs.
- Build onboarding playbooks and maintain product knowledge.
๐ฏ Requirements
- Associate degree or equivalent experience.
- Min 2 years in customer success, implementation, or tech support.
- 2-3 years with HighLevel or similar solutions.
- Strong communication and follow-through skills.
- IT and platform integrations experience.
- Self-starter with ownership and customer focus.
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