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javascript css html sql rest apis📋 Description
- Develop and maintain deep knowledge of impact.com's products and platform.
- Support design, implementation, and ongoing management of client integrations.
- Collaborate with Onboarding, CS, Product, and Eng teams for onboarding and post-launch support.
- Own client technical issues from investigation to resolution and clear communication.
- Manage requests via ticketing systems, prioritizing in a fast-paced environment.
- Identify emerging issues and communicate trends and risks to stakeholders.
🎯 Requirements
- Bachelor’s degree in CS/Engineering/Math or related field, or equivalent.
- Experience in a tech-focused role at a digital marketing or tech company, customer-facing.
- Strong understanding of client solutions on SaaS platforms.
- Experience with HTML, CSS, JavaScript, SQL, REST APIs, and FTP.
- Ability to analyze logs and data to troubleshoot, incl. SQL queries.
- Familiarity with affiliate/digital marketing is a plus.
🎁 Benefits
- Medical, Dental, and Vision insurance
- Thursday catered lunch, snacks, and coffee
- Flexible spending accounts and 401(k)
- Flexible PTO policy for work-life balance
- Mental health support with up to 12 therapy sessions yearly; gym stipend
- RSUs with 3-year vesting
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