Manager, Technical Services

Added
12 days ago
Type
Full time
Salary
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Related skills

javascript css html saas sql

📋 Description

  • Lead and develop a team of Technical Services Engineers.
  • Hands-on with complex integrations and escalations.
  • Own post‑integration experience and client outcomes.
  • Align priorities with Onboarding, CS, Product, Eng, Solutions.
  • Manage end-to-end issue management and RCA.
  • Identify recurring issues and drive scalable fixes.

🎯 Requirements

  • Bachelor’s degree in CS/Engineering/Math or equivalent.
  • Technical, customer-facing SaaS role with people leadership.
  • Familiarity with affiliate/digital marketing ecosystem.
  • Hands-on background supporting client integrations on SaaS.
  • HTML, CSS, JavaScript, SQL, REST APIs, FTP proficiency.
  • Ability to analyze logs/data to diagnose issues.

🎁 Benefits

  • Salary: $110k-$135k/yr, 5% bonus, RSUs with 3-year vesting.
  • Medical, dental, and vision insurance.
  • 401(k) and flexible spending accounts.
  • Flexible PTO and parental leave (26 weeks fully paid).
  • Technology stipend and internet allowance.
  • Coursera access and growth opportunities.
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