Related skills
okta saas zoom google workspace macos📋 Description
- Provide day-to-day IT support for MacOS, SaaS apps, and devices.
- Serve as first-line IT support; triage, escalate, and resolve issues.
- Assist onboarding, offboarding, and access changes for employees.
- Maintain documentation and contribute to the team knowledge base.
- Participate in IT service management for incidents, requests, and changes.
🎯 Requirements
- Previous IT support exp preferred or related coursework, certifications, or portfolio.
- Proficiency with MacOS in Jamf or other endpoint management.
- Experience with SaaS apps such as Google Workspace, Okta, Zoom.
- Strong written and verbal communication; explain technical concepts clearly.
- Ownership mindset with follow-through; deliverables from start to finish.
- Customer service focus with a user-first approach.
- Positive attitude, eager to learn, and collaborative style.
🎁 Benefits
- 100% employer-paid Healthcare premiums for you and dependents.
- Stock Options
- Paid parental leave (Both Maternity and Paternity)
- Unlimited Paid time off (U.S. based positions)
- Learning and Development Resources
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