Immigration Specialist | US

📋 Description

• Complete cases on time per SLAs and quality standards.
• Schedule calls, consultations, interviews.
• Deliver outstanding client service via clear, proactive communication.
• Ensure compliance in assigned country per immigration laws and rules.
• Assess right-to-work requirements.
• Prepare and submit immigration applications to local authorities.
• Liaise with local providers for immigration assessments.
• Audit, maintain, and update mobility knowledge with stakeholders.
• Provide support to EORs and clients for mobility questions via all channels.
• Manage mobility lifecycle for non-nationals: work authorization, visas, renewals, cancellations.
• Ensure quality of mobility operations in the assigned countries.
• Work on special projects, as assigned.

🎯 Requirements

• 3+ years immigration experience (Paralegal or Immigration Specialist).
• 1+ year experience in law firm, corporate, or startup.
• Strong writing, logical reasoning, and communication skills.
• Strong client service skills with direct customer interaction via email, call, and video.
• Experience anticipating clients’ needs and addressing concerns.
• Experience managing an individual pipeline and juggling multiple customers/priorities.

🎁 Benefits

• Stock options depending on role, employment status and location.
• Additional perks and benefits based on status and country.
• The flexibility of remote work, including optional WeWork access.