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crm tableau machine learning excel splunk📋 Description
- Monitor transaction and user data to identify policy abuse, ATO, and promo abuse.
- Develop, test, and implement detection rules and ML features.
- Investigate complex abuse schemes; document findings and recommendations.
- Fine-tune prevention systems; analyze rule performance to reduce false positives.
- Collaborate with Engineering and Data Science on data requirements.
- Generate regular reports on policy abuse metrics for management.
🎯 Requirements
- Strong analytical skills; spot non-obvious patterns.
- Fraud/risk process-improvement track record.
- High accuracy; attention to detail; accountability.
- Proficiency with MS Office, Google Docs, CRM tools; advanced Excel.
- Tableau proficiency; Splunk experience; online fraud/abuse dynamics.
- Bachelor’s degree preferred; or combination of education and experience.
🎁 Benefits
- Salary: $90,000 – $105,000 USD
- Medical, dental, vision, basic life; 401(k)
- Paid time off, sick leave, holidays
- Restricted Stock Units and annual bonuses (eligibility)
- Benefits vary by country for international employees
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