Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:

Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.

Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.

The role

We are looking for a Software Engineer, Backend (.NET) with AI skills who will play a key role in building and scaling secure, high-load VDR services, with the additional opportunity to apply AI patterns to product features.

Your success in this role will be measured first by strong backend fundamentals: reliability, performance, scalability, and maintainability, and second by your ability to enable AI features safely and efficiently, using reusable and well-architected components.

This is a hands-on engineering role within a mature product environment, where engineering quality, observability, and long-term architecture matter.

What you will do

BE Engineering:

Design, develop, and operate production-grade .NET services
Work with .NET Framework 4.7, .NET 8, ASP.NET, Web API, Entity Framework
Design and optimize data models using MS SQL Server / PostgreSQL
Build and run services in AWS, using Docker, Kubernetes, ArgoCD
Ensure service reliability and performance through:
Clear SLIs/SLOs and capacity planning
Caching, retries, backoff strategies, circuit breakers
Secure multi-tenant access control
Own services end-to-end: design, implementation, deployment, monitoring, and support
Contribute to architecture and design reviews
Improve code quality through code reviews, refactoring, and best practices

AI Enablement:

Integrate AI/LLM providers behind clean, provider-agnostic abstractions
Implement retrieval-augmented generation (RAG): chunking, embeddings, vector search
Build safe AI flows with: Context scoping and validation, “Cannot answer” scenarios, Prompt-injection defenses
Add evaluation and observability: Offline and online quality metrics, Monitoring tied to product KPIs
Create reusable AI components (libraries, middleware, templates) adopted by other teams
Share knowledge on safe and scalable AI usage

What you bring

Strong experience with C# / .NET in production environments
Solid knowledge of ASP.NET, Web API, Entity Framework
Experience with relational databases (MS SQL Server, PostgreSQL)
Hands-on experience with AWS
Experience with Docker, Kubernetes, CI/CD pipelines
Understanding of distributed systems, performance tuning, and reliability patterns
Experience working in cross-functional product teams
Strong written and spoken English (B2 level or above)

AI Skills (strong advantage)

Experience with retrieval & vector search (embeddings, chunking, hybrid search)
Integration with LLM providers (Azure OpenAI, AWS Bedrock, or open-source models)
Experience with: structured outputs, streaming responses, provider-agnostic AI abstractions
Knowledge of AI guardrails & evaluation: output validation, quality metrics, safe usage patterns
Ability and willingness to mentor peers in applied AI practices

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

Remote-first flexibility to shape your ideal workday
Home workplace budget
Resilient home budget for Ukraine-based teammates
Resilient office in Kyiv & co-working expense coverage
Individual IT budget for extra equipment
Top-tier tech and AI-powered tools

For your growth

Access to Ideals Academy with numerous courses
Investment in external learning and development activities
Guidance in Personal Development Plan creation
Professional literature and subscriptions coverage
Support of your passion as a speaker or writer
Internal talent mobility opportunities

For your well-being

Medical insurance and Wellness Package for sports activities
Full coverage of mental health sessions for Ukrainian teammates
Funding for sports competitions
20 business days of paid time off per year
Unlimited health-related time-off

Extra perks

Team-building offline and online events
Budget for meetups with your local team
Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.