ICHRA Account Manager

📋 Description

• Manage relationships for employer clients using Gravie's ICHRA.
• Educate clients about Gravie's ICHRA product and services.
• Onboard new and renewing employer clients with completed documents.
• Lead kickoff meetings with client employee populations.
• Research and resolve client issues and elevated member issues.
• Coordinate ongoing relationships, meetings, reports, and contracts.

🎯 Requirements

• Bachelore2
  9s degree or equivalent in customer service.
• 3+ years of customer service or account management.
• Experience in health insurance/account management, ideally ICHRA.
• Strong organizational skills and time management.
• Public speaking and clear communication; cross-functional collaboration.
• MS Office proficiency (Word, Excel, PowerPoint).

🎁 Benefits

• Flexible PTO
• Up to 16 weeks paid parental leave
• Paid holidays
• 401k program
• Transportation perks
• Education reimbursement