HVAC Service Manager

📋 Description

• Lead and support the HVAC service tech team, ensuring daily execution.
• Coach techs on diagnostics, repair recommendations, and customer communication.
• Partner with dispatch/ops to schedule calls efficiently and on time.
• Drive department performance: revenue, close rate, average ticket, fewer callbacks.
• Handle escalations and customer concerns with urgency and professionalism.
• Conduct ride-alongs, training, and performance accountability.

🎯 Requirements

• Must be 24+ with valid driver's license and clean record.
• Clear background check and pre-employment drug screen.
• Proven HVAC service experience (residential preferred).
• Strong leadership; coach technicians and hold them accountable.
• EPA certification and strong understanding of HVAC safety standards.
• Journeyman License preferred.

🎁 Benefits

• Performance pay for leadership and results.
• Medical, dental, and vision coverage.
• Paid time off and holidays.
• Company vehicle, cell phone, and iPad.
• 401(k) match and retirement plan.
• In-house training and leadership development.