Related skills
communication reporting customer service scheduling routing📋 Description
- Schedule and dispatch Service Technicians to customer locations.
- Coordinate with customers and technicians for service requests and urgency.
- Take customer calls, schedule appointments, and provide service information.
- Route optimization to maximize productivity and minimize travel time.
- Maintain accurate records of service calls, appointments, and customer info.
- Address and resolve customer issues in a timely, professional manner.
🎯 Requirements
- 1-2 years of dispatching or customer service experience.
- Strong organizational, communication, and problem-solving skills.
- Basic computer skills.
- Familiarity with building automation controls is a plus.
🎁 Benefits
- Competitive hourly pay.
- Comprehensive benefits package.
- PTO.
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