Operational Excellence Lead (Digital transformation & PMO Analyst)

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

data analytics jira ai ml pmo

๐Ÿ“‹ Description

  • Lead digital transformation across GBS/Shared Services (HR, Finance, IT).
  • Identify and evaluate emerging technologies to enhance service delivery.
  • Partner with leaders to reimagine processes via digitization, RPA, AI/ML.
  • Implement digital tools (workflow systems, self-service portals, analytics).
  • Lead end-to-end transitions into a GBS/shared services model.
  • Define governance, templates, metrics, and stage gates; plan KPIs.

๐ŸŽฏ Requirements

  • Bachelor's degree in STEM; AI/PMO/Digital Transformation certs valued.
  • 8+ years PM/Program mgmt; 3โ€“5 years in GBS/shared services transitions.
  • Lead multi-geography, multi-functional teams in matrix environments.
  • Experience with BPO, ERP migrations, or global service delivery.
  • Expertise in stakeholder management, risk governance, change mgmt; English.
  • Lean/Six Sigma or process improvement; MS Project, Smartsheet or JIRA.

๐ŸŽ Benefits

  • Competitive compensation with annual bonus
  • Generous benefits including medical and life insurance
  • Vacation days
  • Vacation premium
  • Christmas bonus
  • Food vouchers and cafeteria service
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